1. Who We Are
Our website address is: https://spa.habibitravels.co.za.
Yallabina Spa is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
2. Comments
When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to assist with spam detection.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. You can view their privacy policy at https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public.
3. Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the site.
4. Cookies
We use cookies to enhance your experience on our website:
- If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for one year.
- A temporary cookie is set when you visit the login page to check if your browser accepts cookies. This contains no personal data and is deleted when you close your browser.
- Login cookies last for two days, and screen preference cookies last for one year.
- Selecting “Remember Me” will keep you logged in for two weeks.
- Editing or publishing content creates a temporary cookie that expires after one day.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (such as videos, images, or articles). Embedded content behaves as if you visited the external website directly.
These third-party websites may collect data about you, use cookies, and monitor your interaction with their content.
6. Data Sharing
If you request a password reset, your IP address will be included in the reset email.
We do not sell or trade your personal information to third parties.
7. Data Retention
- Comments and their metadata are stored indefinitely to help us recognize and approve follow-up comments automatically.
- For registered users (if applicable), personal information provided in user profiles is stored securely. Users can view, edit, or delete their personal data at any time (except usernames). Website administrators may also access and manage this information.
8. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
Please note that we may retain certain data where required for legal, administrative, or security purposes.
9. Where Your Data Is Sent
Visitor comments may be processed through automated spam detection services to ensure the security and integrity of our website.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact Yallabina Spa directly through our website.
By using our website, you agree to this Privacy Policy.
Terms and Conditions
1. General
By booking an appointment or using any services at Yallabina Spa, you agree to abide by the following Terms & Conditions. These policies are in place to ensure a smooth and professional experience for all clients.
2. Bookings & Appointments
- All appointments must be booked in advance.
- A deposit may be required to secure your booking.
- Please arrive at least 10–15 minutes before your scheduled appointment time.
- Late arrivals may result in reduced treatment time or rescheduling.
3. Cancellations & Rescheduling
- Cancellations or rescheduling must be done at least 24 hours prior to your appointment.
- Failure to cancel within this period may result in forfeiture of your deposit.
4. No Refund Policy
- All services provided by Yallabina Spa are non-refundable.
- Due to the nature of our treatments, products are used during each session and time is specifically allocated for every client.
- Once a service has been rendered, no refunds will be issued under any circumstances.
- If you are unsatisfied, please notify us immediately so we can address your concerns.
5. Client Responsibility
- Clients must disclose any medical conditions, allergies, or sensitivities prior to treatment.
- Yallabina Spa will not be held liable for any adverse reactions if such information is not provided.
6. Hygiene & Conduct
- We maintain strict hygiene standards for all treatments.
- Any inappropriate behavior will result in immediate termination of the session without refund.
7. Right to Refuse Service
Yallabina Spa reserves the right to refuse service to any client who:
- Arrives under the influence of drugs or alcohol
- Displays inappropriate or disrespectful behavior
- Fails to comply with spa policies
8. Pricing
- Prices are subject to change without prior notice.
- All services must be paid in full at the time of completion unless otherwise agreed.
9. Liability
Yallabina Spa is not responsible for loss or damage to personal belongings during your visit.
By booking with Yallabina Spa, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.